Shipping & Refunds
We currently only ship to the United States.
We offer free shipping on orders over $49 before taxes and fees.
Our policy is valid for a period of 14 calendar days from the date of the purchase. If you receive your order and are not satisfied for any reason you can return the product for a refund. If the period of 14 days has lapsed since the purchase, we can't, unfortunately, offer you a refund.
The following criteria must be met to qualify for a refund:
Product is defective
Product is not as described
Product must be unopened
Product must be in original packaging
Product must be unused
Product must not be damaged
In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.
In order to return an order, you must contact us first and obtain and include a Return Merchandise Authorization (RMA). Returns will not be accepted without a valid Return Merchandise Authorization.
Returns can be mailed to: P.O. Box 2191, 500 E. Whitestone Blvd, Cedar Park, TX 78630. You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.
This document was last updated on June 6, 2020
It is the responsibility of the buyer to make sure they enter the shipping address correctly.
If you decide to cancel your order or change your shipping address, please send us an email at firstname.lastname@example.org as soon as possible. We will do our best to make the change, however we cannot guarantee address changes once the order has been placed.